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Storyboarding the Customer’s Journey (private)

September 18, 2014

Stanford-University

This is a private workshop for Janssen Pharmaceutical (a Johnson & Johnson company) offered by the Innovation Leadership Board at the Stanford Center for Design Research.

In my portion of the program, we’ll be working through problem scenarios and customer journeys using storyboards.

ABOUT INNOVATION LEADERSHIP BOARD

Innovation Leadership Board LLC is an innovation firm based in Silicon Valley specializing in innovation models, techniques, and tools. ILB helps organizations of all sizes to develop a sustainable culture of invention and innovation by giving them the language and long-term ability to innovate. ILB’s approach addresses deep needs within an organization’s leadership, talent, and environment. The group’s client list spans includes the U.S. Army, Air Canada airlines, California State Police Commission, Microsoft, Deutsche Bank, universities, and other groups across business and industry. ILB instructors are exceptionally qualified and Stanford trained in designing and delivering strategic leadership programs at the executive education level with a business context. In addition, methods from the Foresight FrameworkTM have been taught at Stanford University at the undergraduate, graduate, and professional levels for multiple years. See more at www.innovation.io.

Details

Date:
September 18, 2014
Event Category:

Organizer

Innovation Leadership Board
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Venue

Stanford Center for Design Research
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